Unified Customer Communication WhatsApp · Telegram · Email
FlowTriage empowers businesses to deliver exceptional customer support across multiple channels. Manage conversations, automate responses, and turn messages into actionable support tickets—all from one powerful platform.
Everything you need for multi-channel communication
Streamline your customer communication with powerful features designed for modern businesses.
WhatsApp Business
Full WhatsApp Business API integration with template messaging, broadcasts, and real-time webhook processing.
Telegram Integration
Connect your Telegram bot to receive and respond to messages, with support for photos, documents, and rich media.
Daily Email Summaries
Receive automated daily email reports with message statistics, ticket updates, and team performance metrics.
Business Hours & Auto-Reply
Configure business hours with automatic after-hours and weekend messages. Set quiet-time auto-replies for better customer experience.
Smart Ticketing
Convert conversations into organized support tickets with categories, urgency levels, team assignment, and due date tracking.
Groups & Broadcasts
Organize subscribers into groups and super groups. Send targeted broadcast messages with personalized template variables.
How FlowTriage Works
Get started in minutes with our streamlined setup process.
Connect Channels
Set up WhatsApp Business API and Telegram bot credentials with easy webhook configuration.
Import & Organize
Upload your contacts and organize them into groups and super groups for targeted messaging.
Configure Automation
Set up business hours, auto-replies, and daily email summaries to streamline operations.
Start Communicating
Send broadcasts, manage tickets, and engage with customers across all channels.
Ready to unify your customer communication?
Join businesses using FlowTriage to deliver exceptional multi-channel customer support via WhatsApp, Telegram, and Email.